Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived
I received an email asking us to update our credit card a couple weeks ago, which I did. This morning I come in to email that is not working company wide. I NEED THIS FIXED NOW! I have put in a completely different credit card (both were working fine by the way) and it say it will take 24 hours to update? That's what is said last time, and clearly there is still a problem. I can't have this, we need email back right away!
-
162 Points
Posted 1 year ago
Drew N, Community Manager
-
260,168 Points
-
162 Points
It started working after I posted this message. You can disregard, Thank you for your response. I am still concerned that there is a billing issue since I've updated the card info twice and still received messages telling me to update the card info.
Drew N, Community Manager
-
260,168 Points
It still has not billed through yet, but you changed it today and the billing will go through late tonight. Let us know if you still have a problem tomorrow and I will look and see what happened tonight.
