Our domain is not reachable.

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  • Updated 3 weeks ago
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Our domain is not reachable. We get error codes. The first one says site cannot not be reached and there is a blue button to click that says use saved version. The second is 404. Please help!
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Denise4108

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Posted 3 weeks ago

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Elyzabeth , Official Rep

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Hello Denise4108,


Your domain is on a status called client hold. This is a suspension on the domain typically caused by incorrect contact information on the domain. To fix this, you need to log in to your account at homestead.com, click on the Domains tab, and click Edit Contact Info. Edit the email and then you will get an email asking you to verify that change.
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Denise4108

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Thank you

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