Open Exchange

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  • Updated 6 months ago
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Archived and Closed

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I was not using Open Exchange for my email account, but just for storing all of my contacts and information. I'm using Zoho Mail for my email account.  All of a sudden Open Exchange seems to have disappeared.  I'm being redirected to Round Cube, which I have no interest in.  Where the heck are all of my contacts and information?  How do I get them back?  I resent being bullied into using something that I don't want.
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Peg

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  • angry!

Posted 6 months ago

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Drew N, Community Manager

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We announced that Open Xchange was ending quite some time ago, here on community and in an email blast. I am sorry if you missed it. I will see if the contacts are recoverable. If they were distribution lists, they can not be recovered. Since your mail service is not with us, I am not sure if I can find anything or not.
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Peg

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I understood that Homestead would no longer be using Open Xchange.  Since I wasn't using it as an email provider, I didn't think it would be a problem, and that I would still be able to access my stuff.  I repeatedly did not accept being transferred.  Is there no way to still go to Open Exchange, without being redirected to roundcube?
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Drew N, Community Manager

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Unfortunately not. I have asked that they try to move the contacts from Open Xchange to Roundcube, but the Open Xchange servers are not inaccessible and will be decommissioned in a week. I will try to get what we can.

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