only audio plays on html5 video

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Added proper video to html5 video window in sitebuilder. Preview only shows audio player with no video.
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Posted 3 years ago

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Brian4612, Champion

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HI , One of the Homestead guys will be in here Friday morning so will be able to give further advice but whilst your waiting, this link may help. If it doesn't work for you, post back in here and one of the tech guys will be able to help I am sure.
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Drew N, Alum

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How large is the file? Most of the time this is because the video is using to high a frame rate for the generic media player. You can try YouTube, who customizes their player capabilities to play a more varied number of options. We can also try to take a look at your video to see if we can see what the exact issue is. What is the file name of the video?

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