One of our email boxes are full and will not receive emails. I am unsure how to clean it out. Can you help?

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One of our email boxes is full.  Emails can go out, but not be received.  Please  help
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Mary5448

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Posted 3 months ago

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Todd H, Social Media Specialist

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Hi Mary5448, I see that your inboxes are not full at the moment. Are you still having any issues with receiving email, or were you able to get that resolved?
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Mary5448

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No jputhenpurackal@stpeterofalcantara.com is the one we are having trouble with ...when an email is sent it returns with this error message:   LMTP error after DATA: 552 5.2.2 <jputhenpurackal@stpeterofalcantara.com> Quota exceeded (mailbox for user is full)
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Elyzabeth , Official Rep

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Hey Mary5448

I just sent an email to jputhenpurackal@stpeterofalcantara.com, I can see it was received successfully and I did not get a bounceback. Is it possible the email address you are sending to is full?
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Mary5448

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I, as well, sent an email and it also was delivered, but then when I sent an email with an attachment it did not go.
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Elyzabeth , Official Rep

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Again, I have to bring it back to the possibility that it is the email address you are sending to, because I just sent with an attachment to and from that email address and had no issues.

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