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Your message could not be delivered to the following address: <roger@freelancecreative.biz>
(Unified Log Code: 38439033116, 0001)
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From: Dana Van Tiel <danavt@uaa.co.nz>
To: "'roger@freelancecreative.biz'" <roger@freelancecreative.biz>
Subject: FW: failure notice
Thread-Topic: failure notice
Thread-Index: AQHS+epWHj9vHksIpECScgxihgsoj6JN9c2g
Date: Tue, 11 Jul 2017 03:22:51 +0000
Message-ID: <7ee7d04f8a9d4e62a2ed8c6946994dbb@uaa.co.nz>
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from <danavt@uaa.co.nz>
to <roger@freelancecreative.biz>
Connected to mx.freelancecreative.biz:66.96.140.50 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
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From: Dana Van Tiel <danavt@uaa.co.nz>
To: "'roger@freelancecreative.biz'" <roger@freelancecreative.biz>
Subject: FW: failure notice
Thread-Topic: failure notice
Thread-Index: AQHS+epWHj9vHksIpECScgxihgsoj6JN9c2g
Date: Tue, 11 Jul 2017 03:22:51 +0000
Message-ID: <7ee7d04f8a9d4e62a2ed8c6946994dbb@uaa.co.nz>
References: <44f272a5-bd16-4d5a-b515-122a275844f5@UAA-EX01.uaa.local>
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874 Points
Posted 3 years ago
Drew N, Alum
-
262,826 Points
-
90 Points
I am having the same problem, see report
Your message could not be delivered to the following address: <rtasker@taskerelectrical.com>
(Unified Log Code: 38465679964, 0001)
from <ericy@kempernorthwest.com>
to <rtasker@taskerelectrical.com>
Connected to mx.taskerelectrical.com:66.96.140.51 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
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From: Eric York <ericy@kempernorthwest.com>
To: Randy Tasker <rtasker@taskerelectrical.com>
Subject: RE: Contact info
Thread-Topic: Contact info
Thread-Index: AdL6iMQd7KM/hr4DRFynEAisSj9E+AAACRAw
Date: Tue, 11 Jul 2017 21:02:07 +0000
Message-ID: <549600c5976e4ea18f9703cf79340766@MAIL2.kemper.local>
References: <002701d2fa88$c598afe0$50ca0fa0$@taskerelectrical.com>
In-Reply-To: <002701d2fa88$c598afe0$50ca0fa0$@taskerelectrical.com>
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Condenser: (3) 15 HP fans, with (3) VFDs Water Pumps: 20 HP pump, one main one backup
-45 LPR: 3 HP pump, one main one backup
-16 LPR: 3.4 HP pump, one main one backup
AutoPurger: 120V 15 amps
Ventilation fans: (1) 15 HP w/VFD, (1) =BD HP-this has to be on a separate = power source Logix panel power- 120 V-2 each Penthouse units-4 evaps, 1-15HP VFD each (4 VFD's)
Your message could not be delivered to the following address: <rtasker@taskerelectrical.com>
(Unified Log Code: 38465679964, 0001)
from <ericy@kempernorthwest.com>
to <rtasker@taskerelectrical.com>
Connected to mx.taskerelectrical.com:66.96.140.51 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 550 <ericy@kempernorthwest.com> sender rejected
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From: Eric York <ericy@kempernorthwest.com>
To: Randy Tasker <rtasker@taskerelectrical.com>
Subject: RE: Contact info
Thread-Topic: Contact info
Thread-Index: AdL6iMQd7KM/hr4DRFynEAisSj9E+AAACRAw
Date: Tue, 11 Jul 2017 21:02:07 +0000
Message-ID: <549600c5976e4ea18f9703cf79340766@MAIL2.kemper.local>
References: <002701d2fa88$c598afe0$50ca0fa0$@taskerelectrical.com>
In-Reply-To: <002701d2fa88$c598afe0$50ca0fa0$@taskerelectrical.com>
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X-MS-Has-Attach:
X-MS-TNEF-Correlator:
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Condenser: (3) 15 HP fans, with (3) VFDs Water Pumps: 20 HP pump, one main one backup
-45 LPR: 3 HP pump, one main one backup
-16 LPR: 3.4 HP pump, one main one backup
AutoPurger: 120V 15 amps
Ventilation fans: (1) 15 HP w/VFD, (1) =BD HP-this has to be on a separate = power source Logix panel power- 120 V-2 each Penthouse units-4 evaps, 1-15HP VFD each (4 VFD's)
Drew N, Alum
-
262,826 Points
Have them try again.
-
90 Points
they are gone for the day, I will have them retry tomorrow.
Drew N, Alum
-
262,826 Points
Ok. Let us know.
-
90 Points
Thank you!
-
874 Points
absolutely no change except that now more clients are having the issue?
-
874 Points
I have asked them to send to my other e mails and they are all doing the same ?so its not just one address its all being hosted by homestead? When they send to my outside e mails not hosted by Homestead they are coming through?
-
874 Points
From: mailer-daemon@asp.reflexion.net [mailto:mailer-daemon@asp.reflexion.net]
Sent: Wednesday, 12 July 2017 10:28 AM
To: Kylie Tuttle <KylieT@uaa.com.au>
Subject: failure notice
This is an SMTP server at asp.reflexion.net
Your message could not be delivered to the following address: <daniel@adjustercorp.biz>
(Unified Log Code: 38470160198, 0001)
from <kyliet@uaa.com.au>
to <daniel@adjustercorp.biz>
Connected to mx.adjustercorp.biz:66.96.142.52 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 550 <kyliet@uaa.com.au> sender rejected
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From: Kylie Tuttle <KylieT@uaa.com.au>
To: 'Daniel Burke' <daniel@adjustercorp.biz>
Subject: FW: failure notice
Thread-Topic: failure notice
Thread-Index: AQHS+qKzqlH5hlp6kECW8EToLwuJsaJPVOJw
Date: Wed, 12 Jul 2017 00:23:32 +0000
Message-ID: <7003a622b3254947ac1f1dd4168e5cc6@uaa.com.au>
References: <d7e17c27-90ea-4451-a1ae-de0dd6ee670b@UAA-EX01.uaa.local>
In-Reply-To: <d7e17c27-90ea-4451-a1ae-de0dd6ee670b@UAA-EX01.uaa.local>
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Sent: Wednesday, 12 July 2017 10:28 AM
To: Kylie Tuttle <KylieT@uaa.com.au>
Subject: failure notice
This is an SMTP server at asp.reflexion.net
Your message could not be delivered to the following address: <daniel@adjustercorp.biz>
(Unified Log Code: 38470160198, 0001)
from <kyliet@uaa.com.au>
to <daniel@adjustercorp.biz>
Connected to mx.adjustercorp.biz:66.96.142.52 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 550 <kyliet@uaa.com.au> sender rejected
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From: Kylie Tuttle <KylieT@uaa.com.au>
To: 'Daniel Burke' <daniel@adjustercorp.biz>
Subject: FW: failure notice
Thread-Topic: failure notice
Thread-Index: AQHS+qKzqlH5hlp6kECW8EToLwuJsaJPVOJw
Date: Wed, 12 Jul 2017 00:23:32 +0000
Message-ID: <7003a622b3254947ac1f1dd4168e5cc6@uaa.com.au>
References: <d7e17c27-90ea-4451-a1ae-de0dd6ee670b@UAA-EX01.uaa.local>
In-Reply-To: <d7e17c27-90ea-4451-a1ae-de0dd6ee670b@UAA-EX01.uaa.local>
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-
874 Points
We are Australian Based businesses heavily relying on you...PLEASE
Drew N, Alum
-
262,826 Points
The second one is to a different domain. Can the first sender now get email through?
If so, I can make the same adjustment to the 2nd domain.
If so, I can make the same adjustment to the 2nd domain.
-
90 Points
my client was able to send the email. Looks like it is fixed.
Drew N, Alum
-
262,826 Points
Happy to hear it. Let me know if you need anything else.
-
874 Points
the first one was rejected as well
-
874 Points
My clients are still having the issue?
-
874 Points
Drew they sent new ones and its still doing this? I asked them to send e mails to my e mails address that is not hosted by you and I receive them without an issue....?
Drew N, Alum
-
262,826 Points
I am continuing to work on this. I did another scan on the boxes and found some errors. I have repaired them as well. Let me know if more are bounced. I will keep looking for other possibilities
-
874 Points
Thanks so much Im just waiting for trial e mails to come in
-
874 Points
ones just come in from the first one Drew it seems to be working now. Im just waiting for the other sender to send one.
Drew N, Alum
-
262,826 Points
Ok. great. Let me know.
-
120 Points
I am having the same problem, what should I do?
Drew N, Alum
-
262,826 Points
Kathleen0826, What is your email? and the sending email? I can take a look
-
120 Points
The problem email is rfcuddy@cenvironments.com the sender is sdavis@idealconcreteblock.com.
Drew N, Alum
-
262,826 Points
I see a message from that address on 8/4 that should have been delivered. I don't see any others. I have moved you to a different server. Can you have them try again?
-
120 Points
Well that seems to have worked. Great thanks.
Drew N, Alum
-
262,826 Points
You're welcome
-
874 Points
This is again started to happen to the same client that I stared this feed with Drew?
Its really quite serious now?
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15.01.0544.030; Tue, 1 Aug 2017 11:52:11 +1000
From: Brittany Parker <BrittanyP@uaa.com.au>
To: 'Amii Hamaton' <admin@adjustercorp.biz>
CC: "'amii@adjustercorp.biz'" <amii@adjustercorp.biz>
Subject: New Investigation - 2T0013066
Thread-Topic: New Investigation - 2T0013066
Thread-Index: AdMKaLAS9tQPWyhURS6de1ssCXccZA==
Date: Tue, 1 Aug 2017 01:52:10 +0000
Message-ID: <5169ae81e3384eef8884fe4d83c56894@uaa.com.au>
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Its really quite serious now?
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15.01.0544.030; Tue, 1 Aug 2017 11:52:11 +1000
From: Brittany Parker <BrittanyP@uaa.com.au>
To: 'Amii Hamaton' <admin@adjustercorp.biz>
CC: "'amii@adjustercorp.biz'" <amii@adjustercorp.biz>
Subject: New Investigation - 2T0013066
Thread-Topic: New Investigation - 2T0013066
Thread-Index: AdMKaLAS9tQPWyhURS6de1ssCXccZA==
Date: Tue, 1 Aug 2017 01:52:10 +0000
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X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [10.100.5.48]
Content-Type: multipart/mixed;
boundary="_014_5169ae81e3384eef8884fe4d83c56894uaacomau_"
MIME-Version: 1.0
(Edited)
Drew N, Alum
-
262,826 Points
This one is 2 different emails from the original. This one I do not see in the log. Was there anything above "
--- Below this line is a copy of the message."
If it doesn't show the sender rejected message as in the original, then it is a different problem that I will have to investigate.
--- Below this line is a copy of the message."
If it doesn't show the sender rejected message as in the original, then it is a different problem that I will have to investigate.
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874 Points
From: "support@bais.com.au" <support@bais.com.au>
To: Brittany Parker <BrittanyP@uaa.com.au>
Cc:
Bcc:
Date: Tue, 1 Aug 2017 00:52:32 +0000
Subject: Endorsement - CITYWIDE ASPHALT PTY LTD T/AS CITYWIDE CIVL WORKS - Industrial Special Plant
Policy Number: 12TI020982ISP
Insured Name: CITYWIDE ASPHALT PTY LTD T/AS CITYWIDE CIVL WORKS
Policy Class: Industrial Special Plant
Transaction Type: Endorsement
Policy Period: 03/08/2016 to 03/08/2017
Branch: HUNTER ST NEWCASTLE
Phone:
Account Exec: NEWCASTLE BRANCH
Memorandum and Schedule - P810929~947064488.1
---------- Forwarded message ----------
From: "mailer-daemon@asp.reflexion.net" <mailer-daemon@asp.reflexion.net>
To: Brittany Parker <BrittanyP@uaa.com.au>
Cc:
Bcc:
Date: Tue, 1 Aug 2017 01:54:09 +0000
Subject: failure notice
This is an SMTP server at asp.reflexion.net
Your message could not be delivered to the following address: <admin@adjustercorp.biz>
(Unified Log Code: 39078609338, 0001)
from <brittanyp@uaa.com.au>
to <admin@adjustercorp.biz>
Connected to mx.adjustercorp.biz:66.96.142.52 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 550 <brittanyp@uaa.com.au> sender rejected
To: Brittany Parker <BrittanyP@uaa.com.au>
Cc:
Bcc:
Date: Tue, 1 Aug 2017 00:52:32 +0000
Subject: Endorsement - CITYWIDE ASPHALT PTY LTD T/AS CITYWIDE CIVL WORKS - Industrial Special Plant
Policy Number: 12TI020982ISP
Insured Name: CITYWIDE ASPHALT PTY LTD T/AS CITYWIDE CIVL WORKS
Policy Class: Industrial Special Plant
Transaction Type: Endorsement
Policy Period: 03/08/2016 to 03/08/2017
Branch: HUNTER ST NEWCASTLE
Phone:
Account Exec: NEWCASTLE BRANCH
Memorandum and Schedule - P810929~947064488.1
---------- Forwarded message ----------
From: "mailer-daemon@asp.reflexion.net" <mailer-daemon@asp.reflexion.net>
To: Brittany Parker <BrittanyP@uaa.com.au>
Cc:
Bcc:
Date: Tue, 1 Aug 2017 01:54:09 +0000
Subject: failure notice
This is an SMTP server at asp.reflexion.net
Your message could not be delivered to the following address: <admin@adjustercorp.biz>
(Unified Log Code: 39078609338, 0001)
from <brittanyp@uaa.com.au>
to <admin@adjustercorp.biz>
Connected to mx.adjustercorp.biz:66.96.142.52 but sender was rejected. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 550 <brittanyp@uaa.com.au> sender rejected
-
874 Points
is this what you require Drew?
Drew N, Alum
-
262,826 Points
I believe that should do it. I'm going to confer with the mail admins on this one to see if we can find where the issue lies.
-
874 Points
Thanks as I said this is really strange as its only one company that send e mails to us and was fixed but has re occurred
Drew N, Alum
-
262,826 Points
We reviewed the email logs, and do see that the email was bounced due to rate limit. Rate Limiting is servers deliberately telling sending servers that they can only send so many emails at a time.
This can be done for a number of reasons but most commonly because the IP address of the sending server was identified by the receiving server as having sent spam.
Unfortunately, this is an issue with shared server hosting and email since with so many customers on them by volume they can cause this.
We will monitor the situation to see if it seems this server can be granted a higher rate limit, but if that server is sending spam, that is unlikely. In the short term, if the client gets this bounce message again, ask them to wait an hour or 2 and try again.
This can be done for a number of reasons but most commonly because the IP address of the sending server was identified by the receiving server as having sent spam.
Unfortunately, this is an issue with shared server hosting and email since with so many customers on them by volume they can cause this.
We will monitor the situation to see if it seems this server can be granted a higher rate limit, but if that server is sending spam, that is unlikely. In the short term, if the client gets this bounce message again, ask them to wait an hour or 2 and try again.
-
874 Points
Thanks drew I appreciate the feedback! Makes sense!
-
874 Points
Drew here is their servers response...
I understand that the UAA email server has been identified by your server that it is sending spam and as a result, emails from UAA are bounced or blocked by your server. UAA uses on-premise exchange server and we have not received reports from other UAA client having the same report from their end. I would recommend checking your spam filter and if possible adding UAA server/IP to allow or white list. You may want to review spam filter settings from your end and possibly lower down the aggressiveness if this is happening on others as well.
This came from help@forsythesit.com.au. Dennis?
Thanks Roger
(Edited)
Drew N, Alum
-
262,826 Points
The addresses you give us are not being flagged as spam. The rate limit is in place to help prevent too many messages from coming in over a period of time. Usually this is an indication the server is sending spam. I can't whitelist anyone for any reason, as that provides servers that send unusually high levels of email license to send as many as they desire, which defeats the efforts.
I will look to see if there is anything I can do.
I will look to see if there is anything I can do.
