Nothing Works on website with BigCommerce

  • 0
  • 1
  • Problem
  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: I need live support for my Bigcommerce Storefront website. Who can I call?

It's been over 2 weeks now - I can't get through on the phone without waiting God knows how long and nothing is working on the BigCommerce site. They don't have my URL name - I get the following message every time I try to edit a product or anything - "The custom format you entered for product URLs is invalid. It should begin with a forward slash (/) and contain at least one placeholder, such as %product name%. Please try again". I get this message no matter what I try to do. Please fix my website.
Photo of Jan1310


  • 134 Points 100 badge 2x thumb
  • frustrated

Posted 6 years ago

  • 0
  • 1

There are no replies.

This conversation is no longer open for comments or replies.