Not receiving any emails since upgrade!

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  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: How will I know if I have been converted to the new email platform?

I am not getting any of my emails at all. I have tested by sending a message with my orange account and I get a bounce back message. This happens with all my email addresses. See undelivered message below:

I am sorry to have to inform you that your message could not
be delivered to one or more recipients. It is attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

: host[] said: 550
5.1.1 : Recipient address rejected: User unknown in virtual mailbox table
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Posted 6 years ago

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