Not able to create a new email address on new domain?

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I have a new domain and am unable to add any email addresses, even though it says I have 3 available. I just have a yellow bar and exclamation point. When I try to add a mailbox, it simply refreshes the page. Hoping this is just an error. It's for Thanks!
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Posted 7 years ago

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Mike F., Alum

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I noticed you spoke to one of our telephone agents to resolve the issue. Let us know if we can further assist you.