Not receiving emails

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  • Updated 5 months ago
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As of last Friday an account that I maintain has not received emails through RoundCube. I understand that ICANN information may not have been verified as the email alert was not received. I need this resolved as soon as possible. This is a pointed domain so am not able to easily update the address information, etc. 
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William0235

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Posted 5 months ago

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Drew N, Community Manager

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Hello William, it looks like it isn't an issue of the clienthold, but of domain expiration. That is if the domain in question is tri?????m.net. In either case, you will need to fix this through the registrar.
Registrar URL: http://www.netregistry.com.au

If it is a different domain, please let me know which.

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