Not receiving emails from my website today

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Is there an issue with the system today? I have not received any orders from my website to my email today. I checked my text files and there are at least 20 orders today that have not been received.
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Jean6672

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Posted 1 month ago

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Michelle C, Employee

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Hello,

There are no reports or known issues with the submissions not receiving currently. Do you know what page these orders are being placed from?

Also, do you know what company hosts your online store it does not seem to be through Homestead. 
(Edited)
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Jean6672

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In My text files, the pages are CB 1, 2, and 3.  Not sure if that's what you are referring to.  We don't have an online store as we provide a service, not products so our customers fill out a request form and submit the form thru our website.   Payment is thru Paypal.
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Jean6672

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I have started receiving emails starting at about 1230pm cdt but I don't think I received any of the submissions from yesterday around 5pm - 1230pm today.
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Jean6672

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I just checked my email again and I am starting to receive the emails from yesterday and this morning now so maybe you have solved the issue.  Any idea what happened?
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Michelle C, Employee

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Got it, thank you. I will double check those forms to make sure the submissions are coming through properly. The only thing I can think is that the emails may have been delayed. Thank you for letting us know I will keep an eye and ear out for any similar occurrences. 

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