Not receiving emails from 1 domain

  • 0
  • 1
  • Question
  • Updated 3 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content.

Good morning. I am not receiving any emails from a specific domain. I receive all other emails (as far as I know). The domain is Insolroll.com. (I have received when they appear to be auto-generated), but not from specific individuals when they send. This is a very important vendor. Any help will be appreciated. Jeff
Photo of Jeff8470

Jeff8470

  • 374 Points 250 badge 2x thumb

Posted 3 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,646 Points 100k badge 2x thumb
I am not seeing any mail from that domain reaching our servers in the last 30 days. If the issue persists, the sender may need to have it tracked by their mail service to see where it is getting hung up.
Photo of Jeff8470

Jeff8470

  • 374 Points 250 badge 2x thumb
Thank you, I really appreciate the fast reply.
Photo of Drew N

Drew N, Alum

  • 262,646 Points 100k badge 2x thumb
You're welcome

This conversation is no longer open for comments or replies.