Not receiving emails; can send emails without issue

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  • Updated 2 months ago
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We have just set up three email address for our website (kensheatandair.com) earlier today.  I have set up all three on Windows 10 Live Mail.  I can send emails from each address without issue.  However, I cannot receive any emails.  I have checked all email server settings and they seem to be set up correctly. 
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Amy5582

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Posted 2 months ago

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Elyzabeth , Official Rep

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Hello,

It looks like you've had your domain with us for quite some time and the DNS just needed to be updated. I've reset them to our default settings and the email will begin working within 24 hours.

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