not receiving emails

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  • Updated 1 year ago
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Set up an email account for my new domain, www.rbahcorp.com.  I am unable to receive emails, only send.  I sent emails from two different addresses to make sure it wasn't sender-related.  Please advise.  The email address is jranderson@rbahcorp.com.  Thank you
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Joya0599

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Posted 1 year ago

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Drew N, Community Manager

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There is a problem with your DNS records that we are trying to resolve. Whoever used to control the DNS for this domain has not deleted their zone file. This means we are unable to create a zone file that would conflict with the existing one. We are working with the registrar to resolve this so we can give you the correct records.
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Drew N, Community Manager

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I have corrected the DNS error now. It should start working after some propagation time.
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Joya0599

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Thanks, it's working now.
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Drew N, Community Manager

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Happy to hear it.

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