Not getting contacts with IMAP and Outlook

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I have set up our main homestead email account in Outlook 2016 using IMAP settings. I have been able to get all the email to sync, but I am not getting the contacts. Can you tell me how to sync the contacts from the Homestead server to Outlook?
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CDL Monastery

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Posted 10 months ago

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Drew N, Community Manager

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You will need to export them from Webmail and then import them to Outlook. Unfortunately, there is no way to have them truly sync.
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Drew N, Community Manager

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In the address book, highlight the group and hit the export as shown

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CDL Monastery

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When I log into my homestead email account, and then select “address book” and then select “export all” from the export menu, it only exports one contact, not all my contacts. I have tried this in Chrome and Microsoft Edge, thinking maybe it was a problem with the browser, but neither worked.
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Drew N, Community Manager

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Are you going to the import function within Outlook? If you simply double click the file, you will just see 1 contact. It will not import that way. I viewed the file on my address and it does contain all contacts.
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CDL Monastery

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I was doing it the wrong way. I just tried the way you suggested and I still only get one contact. I also tried selecting the 50 displayed contacts and then selecting "export selected" instead of export all and still only got one contact. There is no way to export to CSV?
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Drew N, Community Manager

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No. Roundcube works with vCard format. I am looking into this more. I see the contacts in the file, but only one is importing. I'll have to find the reason.

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