Not able to login to WebsiteBuilder

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  • Updated 12 months ago
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Hi... I'm hoping this is a temporary problem with Homestead, I don't seem to be able to login to my WebsiteBuilder.  Can you help?
Thanks!
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Susan

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Posted 12 months ago

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Jonathan T.

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Issue for me as well
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dhepburn2743

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Same here, I can't login to my website builder as well. It shows a 404 error page when clicking on the website manager tab. PLEASE HELP! 
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Susan

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Ok then... it must be Homestead.  I suppose we just have to wait for them to resolve the issue?
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dhepburn2743

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Yes, it's definitely something on their end. I hope they get it resolved soon. I'm updating my companies website and I need to get it published ASAP.
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dhepburn2743

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EVERYONE: Mine is now working, check yours again. Good luck!
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Susan

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Yup, I'm ok too!  Thanks all!
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Elyzabeth , Official Rep

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Hello,

We did get some reports of customer not being able to log in. We sent this concern to our dev team and it should be resolved. If you are still experiencing issues, please clear your cache. I apologize for the inconvenience.
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Susan

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Thanks Elyzabeth... my site is ok now.
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Anthony4550

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I haven't been able to enter for over 2 years. I am hopping out.
I cannot update, nor modify nor do anything to my site.
I have been trying to contact Homestead, to no avail.
I quit.

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Susan

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Anthony... have you tried contacting a tech person on the phone? I have always found it very easy to get in contact with someone who can help.
Elyzabeth?
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Elyzabeth , Official Rep

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Anthony,

I do remember you contacting me before and you were using the desktop builder which is old and outdated, and unfortunately doesn't work very well anymore. I recommended that you try logging in online to use Sitebuilder Plus. Have you tried that?

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