No question

  • 0
  • 1
  • Question
  • Updated 6 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Why is BIGCOMMERCE(?) bugging me with their calls? I have BIGCOMMERCE on the line, they call me, I have them on speaker for the last 10 minutes. I already said, and I agree with the payment, not to make any changes to my web site. Except, substitute the aol e-mail address with my gmail: teresa.winthuysen@gmail.com
Thank you,

Teresa Winthuysen Alexander
WINTHUYSEN FOUNDATION, INC.
Phone: 240 965-6634
Photo of teresa5415

teresa5415

  • 172 Points 100 badge 2x thumb

Posted 6 years ago

  • 0
  • 1
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
Do you have a second account directly with Bigcommerce? If your only account is through Homestead, they should not be calling you about billing as it is handled through Homestead. How did they identify themselves and did you give them any personal information? I'm hoping it wasn't a fraudulent call.

Mike
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
teresa5415, Did you by any chance get the name of the rep that called you? number off the caller ID or anything?

This conversation is no longer open for comments or replies.