New Website Domain Problems

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  • Problem
  • Updated 1 year ago
  • Acknowledged
Archived and Closed

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So I selected a domain name and it said it was sending confirmation to my email. I however had an error in my email address I input in the site. It says my domain registration is processing but I need to check back in 24 hours. Its been 24 hours, the erroneous email address is a valid email address for someone else!! I need to confirmation to be sent to my corrected email address in my account information. Since I cant find a customer service number to call and talk to a real person, I'm left to post on a blog and hope to get an answer, hopefully within 4-6 hours ortherwise I'm off to another service provider.
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victoria3369

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Posted 1 year ago

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susan2829, Champion

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Actually this isn't a blog. It's a contact point for support.

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Phone:
Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community:
Homestead Techs available Mon - Fri
Community Members - Available 24x7
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Drew N, Community Manager

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The propagation is complete, but it looks like the site is not published yet. I may need to make an adjustment if you publish and the domain isn't working. Let me know please.

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