New video not uploading. The old one is still showing.

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My new video is not uploading. Only the old one is. I just placed a new video: Woman-Giggling_20190920_TT.mov and it's not showing up. The old video is still there.
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Tear-n0360

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Posted 10 months ago

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Michelle C, Employee

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Hello,

It seems it is due to the file extension. You will want to convert the .mov file to .mp4 using an online converter, then re-upload the file with the new extension to the new video player. https://community.homestead.com/homestead/topics/sitebuilder-plus-add-media-files 

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