New site always opens old

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  • Updated 11 months ago
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Everytime I go so can work on new site, my old site opens up instead. Must keep going back and forth until new site finally opens. This really needs to be looked into and sure others may have same problem. Also, when I go to switch sites it doesn't have new site within so can click on it. Only has old site. Many times it also opens up into a site I started but deleted, so as said click on site manager and just keep going back and forth from old site as always opens afterwards until new site finally does. Can't tell you enough that this is a pain. Can you please help.......sure would be appreciated. If a glitch just informing it needs fixed. Thanks
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Robert4933

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Posted 12 months ago

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Brian4612, Champion

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HI Robert, not sure what the issue is but the tech guys will be back in here in the morning. One thing I have noticed however is when I change websites in my list it does take a good 15-20 seconds to change to the selected website before I click on the edit button.
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Drew N, Community Manager

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You have 2 sites. When you hit Websites Manager in your account, you need to look to see which site shows in the drop down box. If you switch the site, you need to wait for the page to refresh, then hit edit site.
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Drew N, Community Manager

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Robert, can you tell me what the "new site" looks like? Does it have a lighter blue them to it and you have about 45 pages created?
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Robert4933

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Yes, now blue in color with candles on top. Has I think about 47 pages. Had a lot of trouble once again until I could get into it. I have published it but still using old until this one is completed. The one page which comes up when trying to get into new is an old that I was going to use, but deleted so have no idea why that one is coming up when trying to sign in. Have no problem signing into site I'm using, just the new.
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Drew N, Community Manager

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Ok. Log out of the account and then back in and try to edit.
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Robert4933

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I do that, but sometimes must continue to do so a few times before it finally goes to the new site as should from beginning. It needs to be fixed, as this is definitely not the way it should be. I do hope they are working on a fix for this. Are they?
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Drew N, Community Manager

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You should not have to switch back and forth.. You might have to make a selection from the drop down though.

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