Need Research into Who Submitted Contact Form

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A visitor from Albany International visited my website yesterday and submitted a contact form. As usual I did not receive the request. This company is a company that I have been hoping to do business with for many years. I need someone from your company to take the time and make a great effort to get the information that was entered in the form. This snafu could cost me tens of thousands of dollars of lost revenue and do you know how bad it will look to them that I didn't get back to them. This is quite a serious matter, I need it followed up on ASAP.  My domain is pulpandpaperservices.com
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Phillip4242

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Posted 1 year ago

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Drew N, Community Manager

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I do not see a form on your site. What page is it on? Where on the page?
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Phillip4242

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I removed the form.  The visit was this past Saturday, at 12:21 PM, same IP address as the one just before that that had 14 page visits.  Hoping you can tell if information was entered and if so what the information was.  Extremely critical, I can not express the word extremely enough.  Over a 10 year period we are talking about $200,000 in revenue.
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Drew N, Community Manager

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What page was the form on? contact-us?
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Phillip4242

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And the fact if it looks like I don't get back to them, that is not good.
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Phillip4242

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Yes
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Drew N, Community Manager

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Was it a premade form, or a custom form? What email address did it submit to? We are looking, but so far have found no submissions from that site on Saturday.
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Drew N, Community Manager

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We are not seeing any form submissions from the site on that day.
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Phillip4242

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It was your standard form that you add from you website builder.  PERHAPS THEY JUST CLICKED ON THE FORM AND DIDN'T SUBMIT ANYTHING, BUT IF YOU CAN CHECK THAT WOULD BE GREAT.  Sorry caps lock.

Yet I think I may have figured out who it was now, in an ironic sort of way without getting into details, so I think all is well.  This fellow lives in New York but works in Wisconsin I found out and he did contact me this weekend.

Thank you for your effort, I was just really worried I might have lost a unique opportunity with a company I have been aiming to do business with for a long time.
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Drew N, Community Manager

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I understand. We searched everything for any form submissions on Saturday, so I would think that they did not submit it for some reason.

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