New name servers I enter revert back to previous name servers.

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Hi, I am trying to change the name servers for my domain (meiannchen.com) from this...

ns1.ipage.com
ns2.ipage.com

To this...

ns1.kultureshock.net
ns2.kultureshock.net

When I enter the new names servers above and click save, the screen reverts back to showing the old ipage.com name servers instead. How do I change the name servers for my domain?
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Mei-Ann0180

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Posted 7 months ago

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Elyzabeth , Official Rep

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Hello,

Unfortunately, since your domain isn't registered with us, you wouldn't be able to change your nameservers through our account. You would need to contact your domain registrar.

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