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Yesterday - 11-18-16, I reported that in your new SiteBuilder software - the Widget for adding html didn't work. When I called toward the end of the day, they said it should be fixed sometime over the weekend. Is it fixed yet?
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180 Points
Posted 3 years ago
susan2829, Champion
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43,192 Points
Drew N, Alum
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262,816 Points
The HTML box should now be active. Please try adding it and seeing if it functions now.
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432 Points
I tried adding some features via HTML plugin earlier this evening and still shown 404 error when the page is published. It works effectively when the page is in editing and / or preview mode.
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180 Points
I just tried again and it's still not publishing properly. I agree that I can see the code in the editor, but get a 404 error in the published version. See this page - http://surefitdesignsnew.homesteadcloud.com/sew-with-confidence - it's toward the bottom left.
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432 Points
@Glenda, your site is looking really good so far. I can't wait to see the finished product. My page is tmsound716.homesteadcloud.com if you want to take a look. Ive been working on it slowly but surely and hoping that all of our new features will be available soon. I'm not putting the new site online until everything has the green light.
Drew N, Alum
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262,816 Points
Sorry, something is still wrong with the HTML.
susan2829, Champion
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43,192 Points
Drew I have a Pay Pal Donate button on the page and when you click on it in Preview the button just disappears and nothing happens.
Drew N, Alum
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262,816 Points
Thank you. I am looking again. I have notified the developers as well.
susan2829, Champion
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43,192 Points
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432 Points
Do we have any update yet on if the HTML box is going to work successfully?
Todd H, Social Media Specialist
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20,854 Points
We should be getting an update soon now that the holiday week is over.
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432 Points
susan2829, Champion
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43,192 Points
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432 Points
susan2829, Champion
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43,192 Points
Drew N, Alum
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262,816 Points
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432 Points
susan2829, Champion
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43,192 Points
Drew the Pay Pal button is on all the pages. The submit button on the form Home page and Contact page also doesn't work. Facebook link on all pages doesn't work. And when I added a regular button and tried linking it to email and a URL it didn't work either. Other than that it's just peachy. ha
Drew N, Alum
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262,816 Points
Which site is it Susan? I know the submit is still an issue, but the other stuff should be fine.
susan2829, Champion
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43,192 Points
saintmarysmission1.homesteadcloud.com
Drew N, Alum
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262,816 Points
There is a bunch of what looks like junk code at the bottom of the Paypal code. Are you sure that the code is good from Paypal? I have never generated a Paypal button at Paypal.
susan2829, Champion
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43,192 Points
I shall check it again ...
susan2829, Champion
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43,192 Points
You're right there was a bunch of junk code and where it came from I have no idea! I remade the button in PP and it now works. hooray
My hero. :)
My hero. :)
Drew N, Alum
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262,816 Points
Did you still have an issue with Facebook HTML? or were you using the built in social icons?
susan2829, Champion
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43,192 Points
I created my own button and embedded the code as there was some issue when I tried to create using the built in - can't remember what. BUT I just went to give the built in another try and my Widget option is gone - it was there earlier as I used it to embed the PP code. Have closed out and logged in again a couple times and it is still MIA. LMAO
Drew N, Alum
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262,816 Points
I have never seen widgets there on mine. I only see it when I click add, then select Widgets. Do you at least see it there?
susan2829, Champion
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43,192 Points
Drew I have to quit - I've been at this too long and getting rummy. Yes widgets is still there under Add. Will have to tackle the issue of Facebook later when I've regained a brain cell or two. Sorry to have confused the issue!
Til later...........
Til later...........
Drew N, Alum
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262,816 Points
I know exactly how you feel. Chat with you later.
susan2829, Champion
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43,192 Points
Fooled with the built in and it wouldn't give me the ability to link - that just remained greyed out.
Went back to the image button, added link and the pop-up below is what happens when I click on the FB button. If I click Yes on that pop-up then it goes to the link. I do have open in a new window checked on the editor - tried unchecking it with the same results. So what stupid thing am I doing now? :)
Went back to the image button, added link and the pop-up below is what happens when I click on the FB button. If I click Yes on that pop-up then it goes to the link. I do have open in a new window checked on the editor - tried unchecking it with the same results. So what stupid thing am I doing now? :)
Drew N, Alum
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262,816 Points
The built in one seems to be working on my site. It sort of looks greyed out, but I was still able to update the URL. I am talking about the social icons that are likely already on the page with the template. I also did the follow button and it worked as well. I did this on my site, but will try on your site if you like.
The pop up is something I have not yet decided if I like. It will do that regardless of have the new tab checked, but only from preview. It is reminding you that you are in the editor and not live. When you publish, that message will not appear. As I said, I still am not sure about that one.
The pop up is something I have not yet decided if I like. It will do that regardless of have the new tab checked, but only from preview. It is reminding you that you are in the editor and not live. When you publish, that message will not appear. As I said, I still am not sure about that one.
susan2829, Champion
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43,192 Points
Good lovely morning.
My vote on that pop-up is make it go bye-bye.
In the image below it shows the two different buttons. Top one is the one I imported and linked and where that pop-up appears.
The second one (the round button) is from the insert widget for the social media buttons. (I don't use a template). Click on it and the little black edit bar appears, but when I click on link nothing happens. BUT I clicked on the Manage Social Icons in the editor and was able to insert the URL. It worked in preview (except for that funky pop-up).
So, I think I'm fixed as far as the FB thing goes, but you are more than welcome to go in and poke around if you want.
My vote on that pop-up is make it go bye-bye.
In the image below it shows the two different buttons. Top one is the one I imported and linked and where that pop-up appears.
The second one (the round button) is from the insert widget for the social media buttons. (I don't use a template). Click on it and the little black edit bar appears, but when I click on link nothing happens. BUT I clicked on the Manage Social Icons in the editor and was able to insert the URL. It worked in preview (except for that funky pop-up).
So, I think I'm fixed as far as the FB thing goes, but you are more than welcome to go in and poke around if you want.
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180 Points
My html widgets appear to be publishing correctly. However, when you try to use them they don't work. The View Cart, Google Language Translation, and the Get Response newsletter sign up form don't work at all. I reported this by phone. The reply I received was -
I then replied with this comment -
Is there anyone in the community who has had similar issues? And if so did you come to any resolution or work-around.
'We have looked a little bit closer into the code, and while it appears the code may seem correct, it appears we may be running into some code incompatibility with the current builder. We will certainly provide the code to our development so they can look at the behavior of how the HTML is responding to your website, but we cannot guarantee we will find a resolution for the 3rd party coding. For now, if it is possible to request simpler HTML for these features, it may assist with the actual functionality of the HTML code, but again, we cannot guarantee it will work as intended.
I sincerely apologize for the inconvenience.'I then replied with this comment -
'This is a major problem if in fact it is a compatibility issue with your new builder because it seems to me that there will be many more customers than just myself, who’s html snippets don’t work properly when published either – I can’t be the only one.
I’ve been a Homestead customer for years. I’ve asked repeatedly, as I know many others have, for software that has drop-down menu capabilities, and I was extremely excited to begin using it. I’m willing to wait, but it seems to me that there must be a solution to this. Please let me know if there are any further developments for at this point in time, it’s a waste of my time to continue building out my pages.Thank you for taking the time to read this.'
Is there anyone in the community who has had similar issues? And if so did you come to any resolution or work-around.
Drew N, Alum
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262,816 Points
I can't see how the processing of HTML code would be incompatible. If it is valid code, then it should run, but I can try taking a look at the code and what is happening when you run it. There may be some sort of conflict that we are not aware of. Please also provide the corresponding page on the old site so we can view how the behaviors differ.
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560 Points
Hi Drew. I’m not
familiar with Glenda’s “Get Response Newsletter” or “View Cart” issue but I AM
getting the same problem with the Google Translation Button or code issue.
I spoke with a very nice and helpful tech person yesterday over the phone and she understood and duplicated the issue with me. She “passed it on” to the developers to address the issue.
On my desktop Sitebuilder site, everything works fine and instantaneously with the Google translate.
After I load the code and the HTML on the new builder, when you click on a language to translate, it says “translation in progress 0%” and never changes from that. That has never, ever happened on the desktop Sitebuiulder.
Just to verify, (and everything was done with the tech yesterday) for the new builder, this “meta code,” is placed in the Site Meta Tags on the advanced settings:
<meta name="google-translate-customization" content="c451f2d55798342-1d17094a7208b43a-gdff28df884e7ad01-17"></meta>
Then, this HTML Widget code is place on every page where you want the Google Translate to be:
<div id="google_translate_element"></div><script type="text/javascript">
function googleTranslateElementInit() {
new google.translate.TranslateElement({pageLanguage: 'en'}, 'google_translate_element');
}
</script><script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script>
This is the way it’s done on the Sitebuilder with no problems. Like I said, the tech verified and duplicated the issue on their end and “passed it on.”
Drew N, Alum
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262,816 Points
Ok. I will take a look to confirm and see if I can figure it out.
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3,296 Points
I have been able to load html to my practice site with no problem.....one google my maps and three google adsense ads. Then, when I check back, the google adsense ad is missing. Map is still there..
Sorry, I just realized the google adsense ad is there, just did not pull up right away.
Sorry, I just realized the google adsense ad is there, just did not pull up right away.
(Edited)
Drew Im trying to use the HTML widget to install a hellobar.com on my website to capture emails, but when i paste the HTML code in and preview it, nothing shows up. please help
Drew N, Alum
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262,816 Points
The topic posted to was a new Websitebuilder topic. This question concerns Sitebuilder Plus
Please reference the new conversation here: Widget not working
Please reference the new conversation here: Widget not working
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180 Points
Drew, (sorry I'm so late in replying to what page examples are working on my current site - see http://www.surefitdesigns.com/ - the home page - this has on it the View Cart, the Google Translation widget and at the bottom my Get Response sign-up form - all are working as they should. These codes appear on every page of my current site.
As you've read, another customer - Ken - experienced the same thing I did - his Google Translate code didn't publish properly. Mine didn't either but I never reported that instance in my first post - because I figured I could live without the translate widget, but I couldn't live without my Get Response newsletter html or my View Cart html code.
I knew I couldn't possibly be the only customer who was experiencing this same result. There is nothing wrong with the html code for as Ken stated, it works perfectly when using the old desk top Sitebuilder, or your online Sitebuilder.
I really hope something can be done about this as it's impossible to use the newest SiteBuilder without the html working like it's supposed to.
As you've read, another customer - Ken - experienced the same thing I did - his Google Translate code didn't publish properly. Mine didn't either but I never reported that instance in my first post - because I figured I could live without the translate widget, but I couldn't live without my Get Response newsletter html or my View Cart html code.
I knew I couldn't possibly be the only customer who was experiencing this same result. There is nothing wrong with the html code for as Ken stated, it works perfectly when using the old desk top Sitebuilder, or your online Sitebuilder.
I really hope something can be done about this as it's impossible to use the newest SiteBuilder without the html working like it's supposed to.
Drew N, Alum
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262,816 Points
The HTML boxes are working, but the HTML box was implemented in a different fashion that is causing some things to appear not to work(which is as good as not working). The developers are aware and are working to implement the box differently.
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180 Points
Well that's good to hear. I'm sure you'll make a post when the developers have a resolution so that I can get back to building out my site on the new builder. Thank you.
Drew N, Alum
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262,816 Points
I will let you all know. I don't have an ETA.
Glenda3230
Drew N, Alum
susan2829, Champion
Drew N, Alum