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Drew, Are you and the techs any closer to resolving ALL of the issues for ecommerce/simple store and do you know when those of us using and working with the simple store will be able to resume normal business? I was able to add a few items today - no pictures were posting - but then when I went to review from my website, I was not able to bring up the simple store. I received the following error message: 500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
I am back to not being able to review, add, delete, or more importantly receive payments as the site is completely down.
We have a fundraiser coming up in a couple of weeks that people can not register and pay for the class. We donate 50% of the class fee to the organization. We have several fundraisers coming up - this is our way of giving back to the community that uses our services. This outage is not only effecting our livelihoods but now it will start effecting funds going to worthwhile organizations. Please tell me when the simple store will have some resolution, the type of resolution and when we can expect a TRUE and full resolution. Thank you.
When I click on a site that already was posted, it takes me to an advertisement for Homestead offering products and services. How inappropriate is this?
Now the whole F------ site went down in the last 30 minutes of the auctions end. You B-----ds.
What happened to the chat box, where I could go online and get answers without having to call?
Just now I encountered the phenomena of my pressing "publish" and thinking the pages were published, but then I noticed that they weren't appearing on the site.
What happened? What do I do?
Do the "published pages" go somewhere to reside in a cache that will eventually be published or must I keep all unpublished pages in my desktop sitebuilder until I can publish? (In other words, can I rely on and have faith that if I press the publish button I can close the page I was working on and not lose track of what is unpublished????)
(This is happening on two different computers on two different sites, so I know it can't just be the software on one computer - so there is no possibility that I should re-download "uncorrupted" sitebuilder copies, etc.
Going into file manager, I see that the file, under status, still says "upload", which indicates that no upload is occurring. )
And NOW We get this Message! DOES THIS EVER END WITH HOMESTEAD!!?? Sorry, you have experienced an unexpected server error. You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.
Is there a problem with the Homestead server now? I can't get to my websites.
I got a message to update my billing. Have a new card. First off it is early, I normally pay on the 3rd of the month and it isn't even January as of yet. Second How can I update my billing with the problems you are having?
Drew N... PLEASE HELP ME... I'm unable to login into my account, can't even get passed the login "User ID and Password" screen, it times out without proceeding from login screen. PLEASE HELP TO FIX THIS PROBLEM... Thank you in advance for your anticipated cooperation.
My customers are attempting to submit quote requests. When they hit submit they get a server error message but there is no indication in the Homestead system status of a server issue. This is going on for 3 days. It's costing us money!
I am unable to log into homestead.com to edit my sites. One of my sites is not loading at all. It was working fine yesterday and today it is not. Another one of my websites hosted loads but again, I cannot edit it. When should I expect this to be fixed??
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