need to retrieve emails from the server for a certain date

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I need to retrieve emails from 1-11-2019 to 1-12-2019 for info@viceversatrio.com - can this be done please - I have lost all emails on my computer for this date and it is urgent - do you keep these on the server?
Photo of Bill1356

Bill1356

  • 884 Points 500 badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 35,172 Points 20k badge 2x thumb
Hello,

If these emails were removed prior to the back up they would not be available. When were these emails last present in the mail box? Homestead runs backups over the weekend, if the emails were there over this past weekend 2/08/2020-2/09/2020 we can run a restore for all emails present at this time, if they were deleted before this date unfortunately we would not have a backup. 

This conversation is no longer open for comments or replies.