need to downgrade my site to domain only.

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need to downgrade my site to domain only and point my domain to a webpage on a different server. How do I do this?
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gibbs2991

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Posted 2 weeks ago

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Michelle C, Employee

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Hello,

I can assist with downgrading. In order to downgrade to domain hosting only, this will require permanent deletion of the website files. Then the account will be billed $14.99 per domain name for the year, I see you have 3 domains on the account currently. Is this okay to proceed with? 
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Ryan2606

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Michelle, I need to do the same as well. All I have to do is delete the files, and it will automatically be reduced to the $14.99 a year?
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Michelle C, Employee

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Hello,

The account will not automatically downgrade, it needs to manually be done in the system. I can assist, is it okay to permanently delete all website files? 
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Ryan2606

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Yes mam, I just need the domain name. Thank you
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Michelle C, Employee

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No problem, I have downgraded your account to domain hosting only. It is $14.99 for the domain and 1 email address. You currently have a second email address which is $12 additional for the year. Currently the billing is at $21.32 for this year. Next year it will be full price $26.99. If you would like to remove an email address it will reduce to $14.99 if not you are all set. 

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