Need Technical Support help

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How do I create a ticket to send to support? I need help talking me through a couple of changes in webpages pointing to addresses I already own. I have already tried all of the helpful comments given but they do not apply to my situation. I think my "root" folder is wrong somehow?
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goodcredithelps1155

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Posted 1 year ago

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Drew N, Community Manager

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We do not have a ticketing system, but you can simply post your specific question here and we will answer it.
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goodcredithelps1155

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Thanks Drew. I own the domains, www.ProRemovalSystem.com and www.TheCreditScoreAcademy.com . I created a website initially for the ProRemovalSystem domain, named www.ProRemovalSystem.com on the "Manage Website" screen. I need that "website content" to point to www.TheCreditScoreAcademy.com. I need the NEW website content named "PRSdisputeprocess.homesteadcloud.com" pointing to www.ProRemovalSystem.com. How do I do that or can you for me?
(Edited)
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Drew N, Community Manager

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PRSdisputeprocess.homesteadcloud.com already has theacademyofcredit.com attached to it. It looks like you have associated the domains to the wrong sites. It might be easier for you to fix this. Please read this topic, https://community.homestead.com/homestead/topics/how_can_i_switch_my_domain_to_a_new_site_i_built

It will probably be easier for you to associate the domain names to the correct site name. Keep in mind that you can only associate 1 domain to the new builder site. To point additional domains you can ready this topic. https://community.homestead.com/homestead/topics/can-i-have-more-than-1-domain-on-a-homestead-websit...

If you run into trouble, let us know and we will see if we can help
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goodcredithelps1155

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Sorry Drew....not computer literate......I've tried every step mentioned and still get the same error command. Please have technical support point PRSdisputeprocess.homesteadcloud.com to www.ProRemovalSystem.com and point whatever the website is that now points to PRS.com to www.TheCreditScoreAcademy.com .

Thank you!
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Drew N, Community Manager

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I am sorry. Did you get this handled? I have been out of the office since this.

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