Need help with sync files error

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  • Updated 4 years ago
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I can not update my site due to the "synchronizing file" error!  I really need this resolved!  I have vital info that MUST be updated through my site.  Will I get credit for the errors & inconvenience coming from you guys?  Its very hard to contact anyone or get live help when needed to get issues resolved!  I am soooo frustrated!

Note: This conversation was created from a reply on: SUFFERING YOUR SYNCHRONIZE FILE BUG FOR 3 DAYS.
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PastorRos

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Posted 4 years ago

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Drew N, Alum

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Pastor Rosalind6737, I have cleared the server cache. Please try again using Firefox. We have not done much testing with Edge. Also, your site doesn't have a huge number of files. If you do see the message, you should be able to click through to get into the editor. Click on keep local. If you need to make urgent edits, this would be fastest.
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Drew N, Alum

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Customer request

Please reference the new conversation here: Need help with sync files error
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Setterz

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Drew - will you please clear the cache for www.swesr.org.   Thank you.
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Todd H, Social Media Specialist

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Setterz, you should be able to load the Sitebuilder now. Please let us know if you see the sync message again.

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