Need help with Site Builder

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  • Updated 3 months ago
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I was one of the ones using the old site builder and it stopped working after building the website for nearly 12 years.  I could not figure out the new software and just do not have any time to figure it out.  It has caused more stress than it is worth to try to bring my old site to this new software.  So I have been editing my site online.  I have 2 websites.  I had updated them both before SiteBuilder quit working.  My main site was up to date on the online editor.  The second website is not, it has very old content as I redesigned the website.  I just need to change one sentence on the page and do not want to have to redo the entire thing again.  Please tell me there is a quick fix to this.
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fitbyfaith

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Posted 3 months ago

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Jon2182

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Are you using site builder plus? Or website builder?
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fitbyfaith

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Sitebuilder Plus
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Jon2182

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You can choose the page to exit, then double click in the text box you would Like to make the change in. Your curser will pop in and let you edit the Text in that box. You can back space the text out and type your new text in. Hi the save button and publish and you should have it. Let me know if you need help, I can shoot over some screen shot to help out. I am not a fan of website builder but site builder is pretty straight forward once you get in a couple times
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Jon2182

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Edit not exit
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fitbyfaith

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The problem is my new site is not showing up on Sitebuilder Plus, it is an older site that has been redesigned.  I need my new site to be showing up in Sitebuilder Plus.  

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Jon2182

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When you open up your online manager it is not showing up here?
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fitbyfaith

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It is showing up and opens up, but it is displaying the old design of the website.  I had completely redone the pages using the old Sitebuilder and published it.  The published version is completely different than the version that is pulling up on Sitebuilder Plus.  When it asked me if it wanted to download the published files, I said YES, but nothing changed.
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Jon2182

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Is this your current site?  I am at home so I have access to my computer


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fitbyfaith

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Yes, that is my main site, I am not having issues with that one.  I have a small one at fitbyfaithonlineworkouts.com  this one the published version is the correct one, but what is pulling up on sitebuilder plus is the old page that looks nothing like the published version. I say YES to download the published version since it is showing different than local copies, but it still remains the old version.  I would have to figure out how to redo the whole page again to make any edits as is.

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Jon2182

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I hate to say if it is not syncing you may need to call the 800 number and get them to help.  

call support at 1-800-710-1998 They helped when I swapped over a few years ago.  Sorry I can not help out.

Jon



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Michelle C, Employee

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Hello, 

Looks like when you selected to download the published version it may have overrode the current site. I was able to go into your account and upload the current website from the desktop version. I double checked and I do now see the current site files in sitebuilder plus, check on your end also you should see the same. Sorry for any inconvenience.
(Edited)
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fitbyfaith

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Thank you so so so much!

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Michelle C, Employee

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No problem, have a great day!

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