Mysterious email box and forwarding

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  • Updated 4 weeks ago
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Site: fcquilters.com
Problem: The email manager says we have no email boxes. However, email can be sent to the address info@fcquilters.com and is forwarded to our former site administrator. She is frustrated with getting this mail. We would like to either change the forwarding address on this email or delete the address entirely. Can you help us?

By the way, there is no "Email" menu item beneath the "Domain" menu item in our Account, so I cannot edit it.

Thank you.
Mary Lee St. Aubin
Current site administrator
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Judy3081

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Posted 4 weeks ago

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Drew N, Community Manager

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I created an email info and saw the forward. I removed it and saved. It should not happen any longer.
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Judy3081

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Thanks for the quick action. I'm waiting for a response from our former admin to verify it's been fixed. If it has, that's good news. Thank you.
(Edited)
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Drew N, Community Manager

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Sometimes it can take a little while to stop, so don't be too concerned if they get a few more. By this evening it should be gone for sure.

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