My web site and email is down Please help

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  • Updated 6 years ago
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Since friday my website and email are down. Need help
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Richard6849

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Posted 6 years ago

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Drew N, Alum

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Good morning. I am sorry, it looks like your DNS records are not being read by the Internet. I am refreshing them now. Please check in about 2 hours. If it isn't up by then, post here and I will take another look.

Drew
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Richard6849

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Web site and email is still down
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Drew N, Alum

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Oh, I see the problem now. You need to log in to your account and update your contact email for the domain. Go to the domain tab and then Contact info on the domain. Put in an address that you have access to. ICANN has disabled your domain and emails the registrar are sending are bouncing back. You must receive the email and follow the verification process in the email.

Sorry about that. It is a new law for domains.

Drew
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Richard6849

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Drew Thank you so much for helping me it works now you are the best.
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Drew N, Alum

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Glad to hear it. I wish I had remembered the new law more quickly. I will from now on. It seems to be happening more often now.

Drew

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