My sub-folders in my e-mail account did not transfer, when will they transfer?

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  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: After the Email Platform Upgrade, what information will transfer over to my new email?

I store e-mailed receipts in sub-folders for work and they did not transfer.
I need all the sub folders to transfer.
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Posted 6 years ago

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Mike F., Alum

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Hi Wayne7840, There was an issue with all the messages not transferring due to the large number, that were stored. Our email admins are aware of the issue and working on a fix. I'll be sure to report your account as one of the affected ones.


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