my sitebuilder is not working correctly. Can I download a new sitebuilder? Do I have to do anything first?

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is it safe to download another sitebuilder without doing anything else?
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  • frustrated and anxious

Posted 7 years ago

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Drew N, Alum

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Official Response
Good morning,

You might have to do a clean installation of Sitebuilder. The directions for this are available in you help center when you log in to your website account. Search for Clean Install.

I would suggest that you consider changing over to Sitebuilder Plus, our new online version of Sitebuilder. Sitebuilder desktop was discontinued for further development prior to the release of Windows Vista.