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140 Points
Posted 5 years ago
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240 Points
Mike F., Alum
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184,678 Points
I see each of you have multiple email addresses, and/or domain names. Can each of you please reply back with some details so we know what to research.
Email address/domain name:
How are you sending? via the OX web page, Outlook, cell phone app etc?
Are you getting any bounce messages? (if so post the bounce message here)
Mike
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240 Points
*** ATTENTION ***
Your e-mail is being returned to you because there was a problem with its delivery. The reason your mail is being returned to you is listed in the section labeled: "----- The delivery status notification errors -----". The line beginning with "Diagnostic-Code:" describes the specific reason your e-mail could not be delivered. The following lines contains the RFC822 header of the original email message. Please direct further questions regarding this message to your e-mail administrator. --AOL Postmaster ----- The delivery status notification errors ----- <cleancorp@cleancorp.net>: Host or domain name not found. Name service error for name=cleancorp.net type=A: Host not found
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140 Points
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240 Points
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240 Points
Mike F., Alum
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184,678 Points
I received an email saying “Please validate your domain name(s) as soon as possible”
After you complete the verification process, your emails and domain will start working in a few minutes.
Mike
Mike F., Alum
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184,678 Points
Your account will require a little more research. I did already check to make sure your email address was not being blocked by our outgoing spam filter, but it is clean. Can you tell me if all outgoing emails fail, or is it random?
If it's random can you please copy and paste the entire email here (if its not confidential), and we'll check the body of the email against the spam filter.
Mike
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240 Points
Mike F., Alum
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184,678 Points
It usually doesn't take more than 30 minutes. If it doesn't start working for some reason let us know so we can make sure there's not another problem.
Mike
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240 Points
Mike F., Alum
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184,678 Points
There was a verification email that was sent to you. You'll need to click the 2nd link in the email to complete the verification process.
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240 Points
Mike F., Alum
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184,678 Points
You need to add a different email address to the account. Use one that is not associated with that domain name.
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240 Points
Mike F., Alum
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184,678 Points
Mike
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240 Points
This conversation is no longer open for comments or replies.
This conversation is no longer open for comments or replies.
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