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Mike F., Alum
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184,678 Points
Posted 6 years ago
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136 Points
No sub-folders in my inbox folder?.
Hello,
We've just been "upgraded" today and cannot locate any sub-folders in our inbox. How do we get them back? Also, all of our flagged emails are no longer flagged, will this be fixed? I hope the sub-folders are not gone forever because there is extremely important information logged into them. Please advise when this will be fixed.
Thanks.
Georgina
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132 Points
Please fix this NOW!!!! Find my business folders!!!!!!!!!!!!!!!!
Mike F., Alum
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184,678 Points
Or, if it's easier for you I can have the old account unlocked so that you can log in and manually get any data that you need.
Reply here if you need it unlocked.
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132 Points
Where Are My Business Folders????.
Where are all my folders from this great new upgrade?????????? Why are some of my new Inbox items in this one and only folder? Lost very pertinent business information. Need it fixed NOW!!!!!
Mike F., Alum
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184,678 Points
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124 Points
missing folders.
My email will not show sent emails or save draft emails...what's wrong ?
I can receive emails and it seems like I can also send email but I can't see them on the sent emails folder.
Please help!!!
Note: This topic was created from a reply on the Do you still have questions on the Email Platform Upgrade? topic.
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122 Points
Drew N, Alum
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262,816 Points
Do not change the @ in the A records, as that will point the website back to us.
Thanks
Drew
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122 Points
- 70 Points
Mike F., Alum
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184,678 Points
Groups created within Zimbra did not transfer.
If you had a list stored on the Homestead site let me know the email address for that list and I can have it re-sent to you.
Mike
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234 Points
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90 Points
Mike F., Alum
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184,678 Points
Mike
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838 Points
Drew N, Alum
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262,796 Points
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82 Points
FIX MY EMAIL NOW!!!!.
My email was upgraded last night and all of my folders are missing. This is a business email and the folders contained important information. According to your notices, ALL of my folders were suppose to me transferred. When will they show up?!
Jess
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80 Points
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80 Points
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80 Points
My folders are also missing. They do not show up when I try to navigate per your images above. I have very important data in those folders and things I need for my organization to do our taxes. Please help!! I need to get those folders ASAP!
Thanks!
Mike F., Alum
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184,678 Points
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110 Points
So, click INBOX, within there is another grey inbox. Your lovely subfolders will be in there. Prob solved after 5mins of migration.
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130 Points
Drew N, Alum
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262,816 Points
Drew
- 60 Points
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130 Points
As for: "you need to click on the SECOND (inbox) after clicking on the first inbox", I won't even try to understand what that means. There should be ONE inbox....
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124 Points
missing email folders.
Just got my upgrade this morning, I have NONE of my previous email folders which host all my suppliers & vendor information! Help please!
Note: This topic was created from a reply on the Do you still have questions on the Email Platform Upgrade? topic.
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92 Points
missing email folders.
I have not been able to access my e-mail account for days. I found a way through the website but my e-mail has changed for some reason. Not all my folders came on the new e-mail. Please unlock and let me know how to move the folders to my new e-mail
Note: This topic was created from a reply on the After the Email Platform Upgrade, what information will transfer over to my new e... topic.
- 60 Points
NO FOLDERS.
ADDRESSES CANNOT CHANGE TO FIRST NAME FIRST
ELIMINATED MULTIPLE ADDRESSES - OH WELL PEOPLE CAN JUST GO TO SOME OTHER SYSTEM. DA.
Drew N, Alum
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262,816 Points
Thanks
Drew
- 70 Points
Mike F., Alum
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184,678 Points
If you had an email list that was in the Zimbra system, it should have transferred over. If you don't see their names in your email contacts, let us know and we'll request a re-migration.
Mike
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134 Points
Mike F., Alum
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184,678 Points
Mike
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134 Points
Mike F., Alum
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184,678 Points
If you want to view emails on both devices, they should both be IMAP .
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134 Points
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110 Points
Mike F., Alum
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184,678 Points
Mike
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116 Points
Mike F., Alum
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184,678 Points
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80 Points
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774 Points
EVERYTHING BLANK!!!.
Today I opened up my email and all emails that I have had in my account and all inbox emails are all BLANK?? EVERYTHING BLANK!!!
I need this information....
Note: This topic was created from a reply on the How do I voice my complaint with regard to the email service? topic.
Mike F., Alum
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184,678 Points
Mike
- 62 Points
Mike F., Alum
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184,678 Points
Mike
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122 Points
missing folders.
Where are my Folders?!
I was told they would transfer over but are no where to be found.
Note: This topic was created from a reply on the Do you still have questions on the Email Platform Upgrade? topic.
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90 Points
Crystal@crystalweddings.net is the email..Please send the info ASAP
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