My youtube video is no longer visible on my site. I can only her the audio

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Help!!! My youtube video is no longer visible. I can only hear the audio
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Stell Johnson

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Posted 8 months ago

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Todd H, Social Media Specialist

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What page is the YouTube video on? I can take a look
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Stell Johnson

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Home page (index)
godsrevival.org
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Stell Johnson

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Thanks for your attention. I had sound, now today, I don't hear it. I looked into the page source and it is in there and can even play it but not on the site. Thanks again for your attention
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Stell Johnson

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Todd, again I am coming to you. My youtube video is back. Don't know if it was something you did and if it was..Thank You. How do I get it to play upon load. I have it set to play at start up but it is showing where it need to be started manually. Thanks again for your attention. 
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Todd H, Social Media Specialist

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I wonder if there was an issue with buffering or the servers, but if it is working again then that is fantastic! Reach back out if something like this happens again.
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Stell Johnson

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Todd..here I go again, my youtube video is NOT playing automatically. I have it check to play automatically but I have to click on it  when published to make it play :( Please help again..thanks Todd :)   It is the index page (home) Godsrevival.org
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Drew N, Community Manager

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Stell Johnson, it is starting automatically for me. What browser are you using? Are you on a computer or a mobile device? Most mobile devices will not auto play media files to conserve the visitors data. This is not something it is possible for us or you to control. Only the owner of the device can control that feature.
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Stell Johnson

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Thanks for your prompt attention to this matter. I really appreciate this. I am using Google Chrome browser. I will see if using IE will make a difference. The problem with using a different browser will not assure all viewers that this particular page will load correctly. I do not use my phone, I always use my laptop. I checked my settings but can not find the problem. I will also see what happens on my phone.  Thanks for helping and suggestions. 
Stell
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Drew N, Community Manager

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No problem. and unfortunately since Chrome has decided to disregard the valid command to autoplay, there is nothing that can be done about it other than to provide feedback to Google.
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Stell Johnson

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The page loaded with no problems with Firefox and IE. I will address this with Google Chrome. The strange thing about it, I can play this same video with auto play with no problems.
Again, thanks for you attention.
Stell
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Drew N, Community Manager

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You're welcome. It looks to me like they are experimenting with sites. So your site they disabled, but not Youtube(which Google owns). hmmm. :)
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Stell Johnson

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Who is "they", do you mean Homestead? 
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Drew N, Community Manager

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No. I mean Google. IT appears that the autoplay disable is not for all sites. It is a test, looking for feedback from users. They are apparently trying to identify media players that are not relevant content and stop the auto play. So they need to know when they did a problem.

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