My website looks all out of sync on the mobile phone. How do I fix it?

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New website that I just made looks all out of sync on the mobile phone. I have many other websites and they all look fine on the mobile phone. This is the first website I have done on the new format "website builder". Is that the problem? I see that it has a mobile viewing option at the top of the page, and when I click on it, it looks terrible! I haven't had to do a special mobile layout on any other of my websites. Hope you can help. http://barniescottage.homesteadcloud.com
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Marsha4449

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Posted 2 years ago

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Brian4612, Champion

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HI Marsha, Yes the mobile version doesn't "quite" behave as fully responsive, but you can highlight certain elements and hide them from the mobile version to improve the appearance. So its a question of trial and error. A few other builders have posted some excellent advice on how to overcome some of the glitches. One thing I did notice was that your header stretches way outside the vertical guide lines and this could also be causing a problem.
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Marsha4449

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I would like to revert to the old version of Sitebuilder as it never happened with the other sites I built.
How do I do that? See below a photo of the mobile version of the new website I built just recently. I used one of your templates too, so can't imagine why it is behaving so badly.




If you view it on a laptop it's supposed to look like this http://barniescottage.homesteadcloud.com



Now see a photo of one of the old sites I built below. This is a photo on a mobile phone. In the old site I didn't have to adjust anything or do anything special or hide anything. There was no "trial and error". I built a website and published it and voila! 

 BTW I adjusted the header as you suggested and no luck. I have been with Homestead for over 10 years and this has never happened before. I am feeling very frustrated. I need urgent help. And because I am in Australia I find it very difficult to contact you for live chat as the times just don't marry up.

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Drew N, Community Manager

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If you would like to make a new site with Sitebuilder, then create a new site and tell me the name. Do not choose a template until I convert the new site to a Sitebuilder site.
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Marsha4449

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O.K. I have done that. www.barniescottagenet in home cloud is the new name.  Let's see what happens! Thanks Brian4612.
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Brian4612, Champion

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You are very welcome and I know Drew will get it sorted. Fascinated by your website, Looks like quite a unique holiday experience. Wish you all the best with the venture.
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Marsha4449

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O.K. now I haven't heard anything from Drew and I am stuck. How do I contact him direct?
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susan2829, Champion

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Marsha I'm afraid the Tech guys are gone until tomorrow (Friday). There is no way to contact Drew other than through here.
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benna3723

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That is ok ... figured it out... THanks :)
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benna3723

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how can I make it look right on a cell .... just built mt new site
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benna3723

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www.heanenlyschnauzerstx.com
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benna3723

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Todd H, Social Media Specialist

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Hi benna3723, I took a moment and looked at the mobile version of your site and it does not appear that anything is off or misaligned, but if you are needing a second opinion, you can always contact our live phone support at 1-800-710-1998.

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