My website is unavailable

  • 0
  • 2
  • Problem
  • Updated 4 weeks ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive conversation.

My website does seem to be active. Can you look into this as nobody cannot see or access the site, It says it is not available on either aplusentertainments.com and djstevec.com
Photo of Steve3823

Steve3823

  • 70 Points
  • not happy that my website is unavailable

Posted 4 weeks ago

  • 0
  • 2
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 14,750 Points 10k badge 2x thumb
Hello Steve3823

Your domains are on client hold. You will need to update the email address on file for the domain. Log in to your Homestead account, go into the Domains tab, and click "Edit Contact Info"
Update the email address on file to one you can check, and then check that email. You will receive an email to verify that change. Once you do that for both domains, your site will work.

For more information on Client Hold, please reference this article:

https://community.homestead.com/homestead/topics/extremely_important_domain_information

This conversation is no longer open for comments or replies.