My website is not redirecting correctly

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My domain with Homestead is www.keithstrailers.com.

It has been pointing/redirecting to www.keithstrailersales.com (Which is hosted by WIX) for the last 5 years. 3 days ago it suddenly stopped. I you go to www.keithstrailers.com it says:
"This site can’t be reached

www.keithstrailers.com’s server IP address could not be found."

I need assistance in resolving this ASAP, as this has affected our email hosted with google G suite.
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Keith5570

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Posted 8 months ago

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Natalie9443

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THIS ISSUE IS NOT RESOLVED, OUR LOGO DOES NOT DISPLAY ON SOCIAL MEDIA AND IT NEVER HAS SINCE BUILDING WITH THE NEW WEB BUILDER.  www.RHLSteakOut.com : 11/9/2019 Notification: Reports of SiteBuilder Plus live sites down 10/10/201910/10/2019 8:45:30 AM 8:00 AM MST: We are aware of an issue that is causing live Sitebuilder Plus sites to not load. Our engineers are currently investigating the cause, we will post updates as we gather more information.  11:00 AM MST: SiteBuilder Plus live sites are beginning to load as expected, however an error is produced when logging in at Homestead.com. Engineers are working to resolve this, and we will continue to monitor the situation and provide updates if we see another disruption.  12:00 PM MST: The issue with Sitebuilder Plus websites and logging in has been resolved, and we will continue to monitor and update if we see any further issue
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Keith5570

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Natalie9443.  I do not use Sitebuilder.  I simply own a domain through Homestead that I forward to my WIX domain. The forwarding is not working whatsoever, and I am looking for an explanation as to why, and a solution to fix it asap. 

Homestead customer service unfortunately isnt open on the weekend.

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Michelle C, Employee

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Hello Keith,

The domain keithstrailers.com is not working currently because it does show that domain is on a temporary client hold. This is due to an email that was sent out to the email address on your domain registration that requires verification. This email was never clicked on. It may be due to an old email address on file, you can update the email address on your domain registration and this will resend the email out to you. Once you receive the email that says verification required and click on the link you will remove the hold and reactivate the domain and email. Here are instructions on how to remove the hold. https://community.homestead.com/homestead/topics/important-domain-information

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