My system is not working, I cannot update, and I havent updated for many years.

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Anthony4550

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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What do you mean your "system is not working". Can you not log in, can you not get into the builder? Are you getting an error message, is it just loading? Please provide more information so I may help you.
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Anthony4550

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I cannot update my site, it's sitting there but I cannot activate it.
What I do is, I go into Homestead web page and update it there, but that is very limited.
I'm paying my yearly fee but I'm not been served properly.
I cannot get into the builder.
The icon is on my desktop but it does not work. I try activating "as administrator" don't work neither...
(Edited)
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Elyzabeth , Official Rep

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Ok so you are using the desktop builder. That is a very old and outdated program that is not compatible with most operating systems. I recommend you stop trying to use that system, and edit your site through the editor in your Homestead account.

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