my site suddenly stop working

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  • Updated 5 years ago
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since yesterday i had encounter this error, my site suddenly stop working. so i can't view my web site from any where?

would you help me please!

my web URL www.solaimanms.com

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m_solaiman

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Posted 5 years ago

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Victor4384

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I don't see your website anywhere, you might want to find out if your account is in order.  I had the same issue a long time ago and it turned out that I needed to update my account.  Vic out
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m_solaiman

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thank you Victor4384  for the reply

would you tell me how to update my account? please

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William S

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Are you still having issues with your website? I was able to go to your website solaimanms.com without any issues.
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m_solaiman

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thank you very much William S,


Yesterday they had solve my problem via chat.


It was because of my domain E Mail was stopped, while ICANN recently changed the laws regarding domains, and any time you make adjustments to the info for the domain you have to click a link from their verification email to verify, as the owner, that you made the change. If that is not verified in 15 days, the domain gets put in a ClientHold  status. But, this email was sent to all the existing account customers to know about the new rule and to update their contact info for the domain.


They update my profile, and everything is OK right now.

thanks again William S,

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