My refund button is missing.

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  • Updated 3 years ago
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When attempting to create a refund that option is no longer available. 
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Sylvia4168

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  • frustrated

Posted 3 years ago

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Drew N, Alum

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What processor do you use? I will need to look to see if something has changed.
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Sylvia4168

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Hi Drew....I'm sorry I am going to sound really stupid. Do you mean what processor do I use for taking payments on line? That would be Stripe.
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Drew N, Alum

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It is what I meant. You do mean the button with the store admin correct?
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Sylvia4168

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Yes
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Sylvia4168

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When I try and do a refund in BigCommerce (where my site is housed)
the button is no longer there. That is where I have always processed them. 

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