my pictures are correct on my pc but they are sideways on my mobile devices. How do I correct this

  • 0
  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

how do I get my photos to not be sideways on a mobile device
Photo of Tim1400

Tim1400

  • 150 Points 100 badge 2x thumb

Posted 3 weeks ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 20,772 Points 20k badge 2x thumb
Hello,

This happens because the images are actually uploaded sideways. They are switched to be upright by the builder, but typically iPhones cannot read this. You can see this by viewing the image in the File Manager, it will display sideways. You will need to edit that image in a 3rd party photo editor like pixlr.com, rotate the image and re-upload.

This conversation is no longer open for comments or replies.