My incomng e-mails are sending rejection notes to the sender. how can I fix this?

  • 0
  • 1
  • Problem
  • Updated 1 month ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

Photo of Ed6966

Ed6966

  • 70 Points

Posted 1 month ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 14,750 Points 10k badge 2x thumb
Hello Ed6966

If this is an email connected to can-technologysolutions.com or c-tscorp.ca, I can see that the nameservers are not pointing to our server, so you must be pointing via DNS. You would need to check your DNS with the company that has control of your DNS. Make sure all of these records are input:

   A RECORDS

Host         yourdomain           Points to

mx            yourdomain             66.96.142.50
mx            yourdomain             66.96.142.51
mx            yourdomain             66.96.142.52
pop           yourdomain             66.96.135.134
imap         yourdomain             66.96.135.134
smtp         yourdomain             66.96.135.134
mail          yourdomain             66.96.135.134
webmail    yourdomain            66.96.135.48
email        yourdomain             66.96.135.48


MX RECORDS
Host Type          Points to                     Priority

@                       mx.yourdomain            10 

TXT Record

Host Type    Value

@                 v=spf1 ip4:38.113.1.0/24 ip4:38.113.20.0/24 ip4:65.254.224.0/19 ?all
(Edited)

This conversation is no longer open for comments or replies.