My email is stating error when someone receives it. They have to retype my name in for it to send

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My email is making people re-type my address in order for it to go through.  
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joanw0793

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Posted 2 weeks ago

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Drew N, Community Manager

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I'm sorry, I don't quite understand. Is this an issue when you send to others? What error do you or they see?
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joanw0793

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When someone replies by just hitting reply they get an error message like it didn't go through.  I am trying to dig it up so I can show you.  But, if they manually type in my address it will go through.  Does this help?
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joanw0793

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This is what my daughter said when she tries to reply  No error message it just doesn’t go through.


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Elyzabeth , Official Rep

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All of your DNS is correct. Are you testing this through Roundcube or a 3rd party email client like Outlook? I would recommend testing through Outlook, because that is where we can guarantee your email is going to work properly. 
If you are using an email client, I would check your settings to make sure they are up to date: 
https://community.homestead.com/homestead/topics/how_do_i_setup_an_email_client_to_check_my_homestea...
This would really only affect the issue you mentioned about not being able to send to that yahoo address. All other issues you have mentioned wouldn't be resolved via settings in an email client. 
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joanw0793

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Thank you.  I am using outlook.  One of my client's just told me that everytime she replies it adds a new email address for me.  Please advise.
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Elyzabeth , Official Rep

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I'm sorry, I'm not sure I understand what you mean. Can you explain?
(Edited)
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joanw0793

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I am using outlook.  When someone just replied,the address string added some random email address for me.  I now believe this is an outlook problem.  
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Elyzabeth , Official Rep

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Oh, ok. Until you are able to get that resolved, you can always use Roundcube to send and receive email.