My email is not receiving messages

  • 0
  • 1
  • Question
  • Updated 2 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archive

Photo of Cathy4039

Cathy4039

  • 70 Points

Posted 2 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 258,802 Points 100k badge 2x thumb
Your DNS records concerning mail indicate that your email is hosted by Google. I see a mailbox with us, but mail can't route to it because Google is shown as the mail host. Did you make any DNS changes recently? Or did you just create this email?
Photo of Juan0990

Juan0990

  • 60 Points

I've been hacked, cannot get any emails, i can send but not get that just happended few days ago, my storage has plenty , i saw an article about roundcube was hacked few years ago please help

Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,194 Points 10k badge 2x thumb
Hello Juan0990,
You have several domains on your account that have emails attached. Which one are you having trouble with?

This conversation is no longer open for comments or replies.