My email is not full but it says it is!

  • 0
  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Hello. I had emails that have not come to me because "supposedly" I'm over my max. I only have 11 emails in my inbox. I need this fixed! Please let me know what I need to do.
Photo of Arianna9679


  • 70 Points
  • Frustrated

Posted 3 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
You will need to delete some messages or you can upgrade the space for the mailbox. You have several folder that have messages in them and the trash. The storage limit is not for the inbox alone, it is for the entire mailbox.

I currently show you at 501.6mb of 500mb available. The link below shows the upgrade options. If you choose to delete messages, you must empty the trash.

This conversation is no longer open for comments or replies.