My email is not full but it says it is!

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  • Updated 11 months ago
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Hello. I had emails that have not come to me because "supposedly" I'm over my max. I only have 11 emails in my inbox. I need this fixed! Please let me know what I need to do.
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Arianna9679

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Posted 11 months ago

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Drew N, Community Manager

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You will need to delete some messages or you can upgrade the space for the mailbox. You have several folder that have messages in them and the trash. The storage limit is not for the inbox alone, it is for the entire mailbox.

I currently show you at 501.6mb of 500mb available. The link below shows the upgrade options. If you choose to delete messages, you must empty the trash.

https://community.homestead.com/homestead/topics/email-box-quota-upgrades-now-available

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