my email is not coming through on roundcube

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  • Updated 7 months ago
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haven't been able to use roundcube for a very long time.
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Tami5695

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Posted 7 months ago

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Elyzabeth , Official Rep

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Hello,

Your domains' MX records for email are not pointing to Homestead. Since your mail isn't going through our server, you wouldn't receive email through Roundcube.
If you would like to receive email through Roundcube, you would need to contact the company you have your nameservers pointed to and point your email records back to Homestead.
Otherwise, you can contact the company your email records are currently pointed to and start using your email through them

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