My email has stopped working. Is anybody else having the same problem?

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Email
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John8103

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Posted 2 months ago

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Elyzabeth , Official Rep

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Hello,

I can see that you called in to get this issue resolved. Did you need any further assistance?
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Shayne3878

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I am having a problem with a couple of my email accounts with Homestead.  I have a bunch with you.  Most are working, but 2 of them are not.  What could it be?  They are not receiving messages, but can send them out. 
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Shayne3878

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By the way, they are not full.  They are newer emails we have set up and have very few messages. 
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Michelle C, Employee

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Hello Shayne,

What email addresses are you experiencing this with? 
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Michelle C, Employee

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The issue with info@keepingitcleancarpetcleaning.com was that the email was only being sent to the email that it is set to forward to shayne@myintentionalsuccess.com. I have put in a ticket to have the emails land in both boxes info@keepingitcleancarpetcleaning.com and the forward shayne@myintentionalsuccess.com that will be resolved shortly. 

Shayne@intentionallifetherapy.com is not pointing to our DNS. It is currently pointing to hover. To use Homesteads email service you will need to either reset your name servers to default and point your a record back to them or add Homesteads email MX records into their system. https://community.homestead.com/homestead/topics/dns-records-for-homestead-email

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