My email account is not receiving email. Senders are getting smtp; 550 < > recipient rejected

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  • Updated 12 months ago
  • Solved
Archived and Closed

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Final-Recipient: rfc822; info@stollerpainting.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mx.stollerpainting.com. (66.96.142.50, the server for the
 domain stollerpainting.com.)
Diagnostic-Code: smtp; 550 <info@stollerpainting.com> recipient rejected
Last-Attempt-Date: Tue, 03 Oct 2017 13:25:00 -0700 (PDT)
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Marjory5349

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Posted 12 months ago

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Michele7334

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I am having the same problem!
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Drew N, Community Manager

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Michele7334, I sit working now that you have resolved the ClientHold?
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Drew N, Community Manager

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Marjory5349, we are looking at this. Sorry for not responding sooner.
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Marjory5349

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thanks.  I spoke with support, still not working.  I can send email from my account, but anyone sending to me gets a bounce back with "recipient rejected" error 
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Drew N, Community Manager

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Marjory5349, we have escalated this to the mail admins.
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Marjory5349

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Hi.  I have moved my email hosting elsewhere...needed this address urgently and had to get it working,  Thanks.
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Drew N, Community Manager

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Ok. I will close the ticket

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